Booking Fees, Refunds and Terms & Conditions

BOOKINGS:

• When a booking fee is paid to secure your training, the outstanding balance is due no later than 14 days prior to the course start date.

REFUNDS:

• If you have paid in full and wish to cancel, then your course price will be refunded (minus the booking fee and any other related costs), provided you give a minimum of 14 calendar days’ notice before your course start date.
• Failure to give the required notice results in forfeiture of full payment.
• Once you have been granted access to the online learning portal, refunds will not be issued.
• Refunds will not be issued if you do not attend your training date(s).
• Booking fees are not refundable.

COURSE T&C's:

• Students are required to attend 100% of training course hours. Lateness or absenteeism is not accepted. Students who miss attendance will not be eligible to complete their course and no refunds will be issued.
• If a student fails to complete any or all course assessments and requirements, or does not complete the course for any reason, they are not entitled to a refund of any fees paid. Full coursework requirements Terms and Conditions can be found here.
• Late submissions of coursework and extension requests will incur additional fees.
• Belle Artists Studio & Academy reserves the right to cancel a training course. If the course is cancelled, Belle Artists Studio & Academy will make contact with you or your representative and re-schedule you for a future date.
• Belle Artists Studio & Academy reserves the right to change the commencement date for courses subject to availability.
• All group training courses are subject to minimum numbers.
• If a student receives a grant or finance and does not complete the course they are liable to pay the full course fees. Failure to pay will result in legal action.

CANCELLATIONS:

• As a customer, you have the right to cancel your order within 14 calendar days of purchase (“cooling-off period”) and receive a refund of the amount paid, minus any booking and processing fees. This right applies only if the course you have booked does not begin within the 14-day cooling-off period. If the course starts within 14 days of purchase and you have agreed to this, you may lose your right to cancel and receive a refund. Refunds will be issued to the original payment account.

It is a condition of all orders/enrolments that you have read, understood and accepted these Terms & Conditions.

This does not affect your statutory rights.